Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SET OF 8 TVS-1734 VALVE SPRINGS

                  SKU: M651317348

                  $165.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2.3L ECOBOOST Manual Transmission Engine Control Pack

                  2.3L ECOBOOST Manual Transmission Engine Control Pack

                  SKU: M601723T

                  $2,380.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  655HP Big Block Street Crate Engine Front Sump Pan

                  655HP Big Block Street Crate Engine Front Sump Pan

                  SKU: M6007572DF

                  $18,000.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L GAS ENGINE BLOCK PLUG AND DOWEL KIT

                  7.3L GAS ENGINE BLOCK PLUG AND DOWEL KIT

                  SKU: M6026SD73

                  $100.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Chrome Exhaust Tip

                  Ranger 2019-2023 Chrome Exhaust Tip

                  SKU: M5260CT2

                  $140.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  SCJ Valve Push Rod Guide Plate

                  SCJ Valve Push Rod Guide Plate

                  SKU: M6566SCJA

                  $83.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021+ 18" Matte Black Wheel Kit

                  F-150 2021+ 18" Matte Black Wheel Kit

                  SKU: M1007K1875MB

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO SPORT 17" x 7" WHEEL KIT – OXFORD WHITE

                  2021-2024 BRONCO SPORT 17" x 7" WHEEL KIT – OXFORD WHITE

                  SKU: M1007KBSHW

                  $1,105.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  SKU: M6004462V

                  $610.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
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