Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  SKU: M1007M1995B

                  $395.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $44.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Racing Center Cap

                  Ford Racing Center Cap

                  SKU: M1096FR

                  $29.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Ford Performance Strut Tower Brace

                  Mustang Ford Performance Strut Tower Brace

                  SKU: M20201MA

                  $260.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Wheel Center Cap Kit

                  Ford Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCC

                  $26.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  CHROME AIR CLEANER NUT: MUSTANG LOGO

                  SKU: 302337

                  $19.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra 1996-1998 Intake Plaque

                  Mustang Cobra 1996-1998 Intake Plaque

                  SKU: M1447D46

                  $15.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Mustang 2005-2010 Ford Racing Black Coated 3-Valve Cam Covers

                  Mustang 2005-2010 Ford Racing Black Coated 3-Valve Cam Covers

                  SKU: M6582FR3VBLK

                  $470.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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