Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  Mustang 2015-2017 GEN 2 Coyote HI-Performance Cam Drive Kit

                  SKU: M6004A5015B

                  $1,145.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  Mustang 2018-2023 GEN 3 5.0 Coyote Intake Manifold

                  SKU: M9424M50C

                  $530.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  Mustang GT 2015-2017 Cold Air Intake and Calibration Power Pack 2

                  SKU: M9603M8A

                  $825.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  Mustang 2015-2017 2.3L EcoBoost Performance Calibration Kit

                  SKU: M9603M4

                  $550.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

                  GEN 2 COYOTE 5.2L HIGH PERFORMANCE CAMS

                  SKU: M6550M52

                  $2,160.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Sway Bar Kit

                  Mustang 2015-2023 Track Sway Bar Kit

                  SKU: M5490G

                  $875.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x20" EZ-Up Tent

                  Ford Performance 10x20" EZ-Up Tent

                  SKU: M1827T20A

                  $1,300.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  Mustang 2015-2024 Half Shaft Upgrade Kit

                  SKU: M4130MA

                  $2,575.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  SKU: M934823T

                  $1,365.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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