Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING BLACK BREATHER - SHIELDED

                  FORD RACING BLACK BREATHER - SHIELDED

                  SKU: 302233

                  $44.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  WIRE DIVIDERS: FORD LOGO: BLACK 4 TO 3 TO 2 WIRE

                  WIRE DIVIDERS: FORD LOGO: BLACK 4 TO 3 TO 2 WIRE

                  SKU: 302641

                  $20.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  FORD RACING LOGO DIE-CAST VALVE COVERS BLACK

                  SKU: 302003

                  $215.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

                  WIRE DIVIDERS: FORD LOGO: BLUE 4 TO 3 TO 2 WIRE

                  SKU: 302637

                  $23.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300B

                  $340.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  SKU: 302316

                  $22.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  FORD RACING SLANT EDGE AIR CLEANER BLACK/RED

                  SKU: 302385

                  $235.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

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