Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0L Coyote 2011-2017 Block Hardware Kit

                  5.0L Coyote 2011-2017 Block Hardware Kit

                  SKU: M6026A50A

                  $100.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  Mustang 1986-1995 EFI Heat Spacer .5" Stock 5.0L Intake

                  SKU: M9486A51

                  $85.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube for Z351 Aluminum Block

                  Mustang 1964-1995 351 Deep Rear Sump Oil Pickup Tube for Z351 Aluminum Block

                  SKU: M6622DRS351A

                  $90.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 5.0L Coyote 90mm Throttle Body Intake Spacer

                  Mustang 2011-2020 5.0L Coyote 90mm Throttle Body Intake Spacer

                  SKU: M9474M50

                  $75.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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                  5.0L COYOTE 10R80 AUTO FLEXPLATE AND BOLTS

                  5.0L COYOTE 10R80 AUTO FLEXPLATE AND BOLTS

                  SKU: M6375M50D

                  $55.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2018 5.0/5.2L High Strength Forged Steel Crankshaft Sprocket

                  Mustang 2015-2018 5.0/5.2L High Strength Forged Steel Crankshaft Sprocket

                  SKU: M6306M50A

                  $55.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 302 Head Gasket and Bolt Kit

                  Mustang 1964-1995 302 Head Gasket and Bolt Kit

                  SKU: M6051D50

                  $55.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 1986-1995 EFI Heat Spacer .5" Cobra Intake

                  Mustang 1986-1995 EFI Heat Spacer .5" Cobra Intake

                  SKU: M9486A52

                  $95.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  Mustang 1967-1995 302/351W Crankshaft Pulley Spacer

                  SKU: M8510D351

                  $70.00

                  Shipping: Ships by March 27
                  Pickup: Free at Dealer
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