Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1968-1987 Exhaust Valve

                  Mustang 1968-1987 Exhaust Valve

                  SKU: M6505A429

                  $22.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  TVS-1734 VALVE SPRING (1)

                  TVS-1734 VALVE SPRING (1)

                  SKU: M651317341

                  $22.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Intake Valve

                  Mustang 1964-1995 Intake Valve

                  SKU: M6507A304

                  $28.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronze Valve Guide Kit

                  Bronze Valve Guide Kit

                  SKU: M6510XRBVG

                  $44.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1995 Exhaust Valve

                  Mustang 1964-1995 Exhaust Valve

                  SKU: M6505G302

                  $17.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  Mustang 1964-2020 Valve Stem Seals Positive Type, Guide Mounted Seal

                  SKU: M6571A50

                  $39.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Boss 302R Valve Spring Kit

                  Mustang 2011-2014 Boss 302R Valve Spring Kit

                  SKU: M6513M50BR

                  $83.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Intake Valve

                  Mustang 1964-1973 Intake Valve

                  SKU: M6507B429

                  $22.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  7mm Single Groove Intake Valve

                  7mm Single Groove Intake Valve

                  SKU: M6507D3047

                  $20.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
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