Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Electrical

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                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259C460

                  $65.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  Mustang 2018-2021 5.0L Coyote/10R80 Transmission High-Torque Mini Starter

                  SKU: M11000C50A

                  $320.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  SKU: M959355VDE

                  $490.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Procal 4 Calibration Delivery Tool

                  Ford Performance Procal 4 Calibration Delivery Tool

                  SKU: M12655F

                  $495.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Performance Pack Boost Gauge Kit

                  Mustang 2015-2021 Performance Pack Boost Gauge Kit

                  SKU: M10849A

                  $325.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2011-2014 5.0L Cold Air Kit

                  Mustang Cobra Jet 2011-2014 5.0L Cold Air Kit

                  SKU: M9603M50CJ

                  $475.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  Mustang 1964-1973 Ford Racing 9mm Spark Plug Wire Set

                  SKU: M12259R460

                  $65.00

                  Shipping: Ships by Apr 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  SKU: M120294V

                  $345.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger RIGID® Ford Performance Hood Hinge-Mounted Off Road Light Kit

                  Ranger RIGID® Ford Performance Hood Hinge-Mounted Off Road Light Kit

                  SKU: M15200RHM

                  $430.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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