Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO DUAL MOUNTED MIRROR OFF-ROAD LIGHTS

                  BRONCO DUAL MOUNTED MIRROR OFF-ROAD LIGHTS

                  SKU: M15200KBDML

                  $1,005.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  Mustang 2021 GEN 3 Coyote Control Pack for 2021 10R80 Transmission

                  SKU: M6017M50BAA

                  $2,730.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  2015-2017 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017504V

                  $2,635.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  SKU: M15200KBRL

                  $1,025.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

                  SKU: M959355VDE

                  $505.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Procal 4 Calibration Delivery Tool

                  Ford Performance Procal 4 Calibration Delivery Tool

                  SKU: M12655F

                  $510.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2011-2014 COYOTE 5.0L 4V Manual Trans Control Pack

                  2011-2014 COYOTE 5.0L 4V Manual Trans Control Pack

                  SKU: M6017A504VB

                  $2,550.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance 47 LB/HR Fuel Injector Set

                  Ford Performance 47 LB/HR Fuel Injector Set

                  SKU: M9593LU47

                  $525.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  5.2L MUSTANG GT500 ENGINE CONTROL PACK

                  5.2L MUSTANG GT500 ENGINE CONTROL PACK

                  SKU: M6017M52SC

                  $2,730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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