Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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222 resultsfor "Chassis"

Mustang 2005-2014 Brake Line Upgrade Kit

Mustang 2005-2014 Brake Line Upgrade Kit

SKU: M2078MB

$120.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

F-150 2015-2020 Complete Lowering Kit

F-150 2015-2020 Complete Lowering Kit

SKU: M3000H4A

$545.00

Shipping: Ships by May 12

Pickup: Free at Dealer

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M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

M14 X 1.5 BLACK LUG NUT WHEEL KIT OF 8

SKU: M1012SB

$88.00

Shipping: Ships by May 12

Pickup: Free at Dealer

Add to Cart

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

SKU: M1A043A

$67.00

Shipping: Ships by May 12

Pickup: Free at Dealer

Add to Cart

Mustang GT 2005-2014 Coupe Street Lowering Springs

Mustang GT 2005-2014 Coupe Street Lowering Springs

SKU: M5300KA

$310.00

Shipping: Ships by May 12

Pickup: Free at Dealer

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Mustang Shelby GT500 2007-2014 Springs

Mustang Shelby GT500 2007-2014 Springs

SKU: M5300L

$335.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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...

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