Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger/Raptor 2017-2023 Wheel Center Cap Set

Ranger/Raptor 2017-2023 Wheel Center Cap Set

SKU: M1096KRA

$67.00

Shipping: Ships by Jun 3

Pickup: Free at Dealer

Add to Cart

Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

SKU: M503317KBOLT

$57.00

Shipping: Ships by Jun 3

Pickup: Free at Dealer

Add to Cart

M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

M12 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

SKU: M1A043B

$67.00

Shipping: Ships by Jun 3

Pickup: Free at Dealer

Add to Cart

M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

SKU: M1012BR

$42.00

Shipping: Ships by Jun 3

Pickup: Free at Dealer

Add to Cart

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