Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang M14 x 1.5 Black Lug Nut Wheel Kit

$57.00

Ford Racing Center Cap

$29.00

CHROME AIR CLEANER NUT: FORD LOGO

$19.00

Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

$89.00

Transit Low Roof 2015-2025 Side Window Air Deflectors

$69.00

Mustang 2008-2014 Flat Splash Guards Rear Pair

$35.00

Standard Interface Plate Kit

$70.00

Bronco 2021-2025 Molded Splash Guards Rear Pair

$60.00

Black Flat Splash Guards Front Pair

$35.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Mustang M14 x 1.5 Black Lug Nut Wheel Kit

$57.00

Ford Racing Center Cap

$29.00

CHROME AIR CLEANER NUT: FORD LOGO

$19.00

Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

$89.00

Transit Low Roof 2015-2025 Side Window Air Deflectors

$69.00

Mustang 2008-2014 Flat Splash Guards Rear Pair

$35.00

Standard Interface Plate Kit

$70.00

Bronco 2021-2025 Molded Splash Guards Rear Pair

$60.00

Black Flat Splash Guards Front Pair

$35.00