Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

                  SKU: VN2DZ8A224A

                  $359.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  MUSTANG 5.0L ENGINE OIL COOLER KIT

                  SKU: M6642M50D

                  $770.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300B

                  $340.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  SKU: M1007KM1785KB

                  $1,875.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  SKU: M4209538BF

                  $370.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $410.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  MUSTANG GT AND DARK HORSE SUPERCHARGER KIT

                  SKU: M6066M8800

                  $9,995.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  SKU: M1007M1785BR

                  $495.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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