Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3,043 results
                  Ranger 2019-2023 Aeroskin Smoke Hood Deflector

                  Ranger 2019-2023 Aeroskin Smoke Hood Deflector

                  SKU: VKB3Z16C900A

                  $89.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  SKU: HC3Z2613300BA

                  $205.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Envelope Style Cargo Net

                  Envelope Style Cargo Net

                  SKU: JL1Z7855066A

                  $70.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 Cargo Area Liner

                  Edge 2015-2024 Cargo Area Liner

                  SKU: FT4Z6111600AB

                  $130.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  SKU: VLB5Z78519A02A

                  $109.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  SKU: PC3Z2613300BA

                  $195.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  FORD OVAL LOGO OIL FILL CAP: SCREW IN TYPE; CHROME FINISH

                  SKU: 302230

                  $31.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  2015-2023 F-150 20"X8.5" GLOSS BLACK WHEEL

                  SKU: M1007S2085F15B

                  $420.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021F15RB

                  $230.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
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