Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  SKU: MP1Z7811600BA

                  $170.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004E

                  $239.00

                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  SKU: PR3Z6313300AA

                  $205.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  Bronco 2021-2025 Molded Splash Guards Rear Pair

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Carbon Black Molded Splash Guards Front Pair

                  F-150 2021-2025 Carbon Black Molded Splash Guards Front Pair

                  SKU: ML3Z16A550AA

                  $60.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  SKU: ML3Z1613300BA

                  $205.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2613300A

                  $150.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Supercrew Low Profile Side Window Deflectors by Lund

                  Supercrew Low Profile Side Window Deflectors by Lund

                  SKU: VML3Z18246K

                  $109.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

                  SKU: M2DZ9945026B

                  $105.00

                  Shipping: Ships by Jul 3
                  Pickup: Free at Dealer
                  Add to Cart
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