Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Super Duty Die-Stamped Stainless Insert

                  SKU: VPC3Z16A550T

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Matte Black Hood Lettering

                  Super Duty 2023-2025 Matte Black Hood Lettering

                  SKU: VPC3Z9942528FB

                  $59.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Seven Gallon Road Shower

                  Yakima Seven Gallon Road Shower

                  SKU: VNL1Z78550B44A

                  $599.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TruXedo XLP Lo Profile Soft Roll Up Bed Cover for 5ft Bed

                  Ranger 2024-2025 TruXedo XLP Lo Profile Soft Roll Up Bed Cover for 5ft Bed

                  SKU: VR1WZ99501A42U

                  $649.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Agate Black Painted Body Kit

                  SKU: VML1Z78200B72BA

                  $1,419.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 5.5 Bed, Paint Code YZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 5.5 Bed, Paint Code YZ - NON-RETURNABLE

                  SKU: VML3Z99501A42BN

                  $4,499.00

                  + $266.00 Installation
                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med. Dark Slate Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med. Dark Slate Interior

                  SKU: VRL3Z13C788AA

                  $649.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Carbon Fiber Look Door Sill Plates

                  Mustang 2024-2025 Carbon Fiber Look Door Sill Plates

                  SKU: VPR3Z99132A08A

                  $89.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

                  SKU: VHC3Z14N137C

                  $99.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
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