Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  Super Duty 2017-2022 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  SKU: LC3Z1A189EG

                  $650.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2009-2017 Cargo Area Liner

                  Expedition EL 2009-2017 Cargo Area Liner

                  SKU: 7L1Z6111600BA

                  $130.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146E

                  $289.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  SKU: VML3Z6320000D

                  $179.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Black Tailgate Applique

                  Ranger 2024 Black Tailgate Applique

                  SKU: VR1WZ99425A34C

                  $339.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  Ranger 2024-2025 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  SKU: VR1WZ9900038A

                  $289.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788B

                  $699.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2023-2026 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  Super Duty DRW 2023-2026 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  SKU: VPC3Z16A550R

                  $649.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VKS7Z18246A

                  $89.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
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