Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  Bronco 2Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  SKU: VM2DZ15600D20F

                  $299.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/ Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788A

                  $699.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 3M Original Wraps Red & Black Body Wrap Speed Stripe Kit

                  F-150 2015-2020 3M Original Wraps Red & Black Body Wrap Speed Stripe Kit

                  SKU: VGL3Z9920000M

                  $129.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AH

                  $269.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  SKU: VML3Z99425B64D

                  $439.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 5.5ft Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage®

                  F-150 2021-2025 5.5ft Hard Folding Over the Bedrails Truck Bed Cover by RealTruck Advantage®

                  SKU: VML3Z84501A42E

                  $1,249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  SKU: VML3Z16A550KB

                  $319.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 2Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00A

                  $499.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550D

                  $319.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
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