Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Advantage Hard Folding Cover Bed Cover for 5.0 Bed

                  Ranger 2019-2023 Advantage Hard Folding Cover Bed Cover for 5.0 Bed

                  SKU: VKB3Z99501A42CG

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 6.5 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 6.5 Bed

                  SKU: VJL3Z99501A42C

                  $599.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Bed Tray

                  Ranger 2019-2023 Bed Tray

                  SKU: KB3Z99112A15DB

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2024 Bed Tray

                  F-150 2015-2024 Bed Tray

                  SKU: JL3Z99112A15D

                  $230.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 6.0' Bed w/ Sport Bar

                  SKU: VKB3Z99501A42SA

                  $649.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Saber Bed Cap for 6.0' Bed, Paint Code GU - NON-RETURNABLE

                  Ranger 2019-2022 Saber Bed Cap for 6.0' Bed, Paint Code GU - NON-RETURNABLE

                  SKU: VLB3Z99501A42BE

                  $2,809.00

                  + $266.00 Installation
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 6.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 6.5 Bed Cover

                  SKU: VNL3Z99501A42A

                  $1,699.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  Ranger 2019-2023 TruXedo XLP Premium Soft Roll Up Tonneau Cover for 5.0' Bed Compatible w/ Sport Bar

                  SKU: VKB3Z99501A42RA

                  $649.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  SKU: VKC3Z17A958B

                  $399.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
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