Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  18" Black Machined Face Wheel Kit

                  18" Black Machined Face Wheel Kit

                  SKU: M1007KDC18X8BMF

                  $760.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  Ranger 2019-2025 17x8.5" Dyno Gray Wheel Kit

                  SKU: M1007KRGR1785OR

                  $685.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2024 RANGER 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  2024 RANGER 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603REBA

                  $850.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 RANGER RAPTOR 17" X 8.5" BEADLOCK CAPABLE WHEEL KIT

                  2024-2025 RANGER RAPTOR 17" X 8.5" BEADLOCK CAPABLE WHEEL KIT

                  SKU: M1007KRR17

                  $2,370.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  RANGER RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  RANGER RAPTOR 3.0L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603REB30

                  $850.00

                  Shipping: Ships by Jul 5
                  Pickup: Free at Dealer
                  Add to Cart
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