Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2022-2023 Air Design® Eruption Green Side Scoop

Mustang 2022-2023 Air Design® Eruption Green Side Scoop

SKU: VKR3Z63279D36AF

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

SKU: VJR3Z63279D36CJ

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

SKU: VLR3Z63279D36AD

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

SKU: VMR3Z19A412C

$299.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

Commercial Use Roadside Assistance Kit with Ford Logo

SKU: VJL3Z19F515BA

$219.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AC

$59.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

SKU: VJR3Z17626A

$259.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

Mustang 2015-2023 Noah Style Coupe Full Vehicle Cover

SKU: VFR3Z19A412B

$289.00

Shipping: Ships by Jul 6

Pickup: Free at Dealer

Add to Cart

NOCO GB-150 Battery Jump Start Pack

NOCO GB-150 Battery Jump Start Pack

SKU: VJL3Z10A765CS

$389.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

...

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