Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  SKU: VJR3Z63280B10CK

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2024-2025 MUSTANG 2.3L TRACK LOWERING SPRING KIT

                  2024-2025 MUSTANG 2.3L TRACK LOWERING SPRING KIT

                  SKU: M5300S62T

                  $375.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  Mustang 2015-2021 IRS Super 8.8" Ring and Pinion Set - 3.73 Ratio

                  SKU: M420988373A

                  $295.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412G

                  $299.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  GT500 2020-2021 Throttle Body 92MM

                  GT500 2020-2021 Throttle Body 92MM

                  SKU: M9926M5292

                  $475.00

                  Shipping: More inventory coming soon
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                  Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

                  Mustang GT500 2020 Ford Performance 55LB/HR Fuel Injector Set

                  SKU: M9593M55GT

                  $365.00

                  Shipping: Ships by May 6
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