Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Shadow Black Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Shadow Black Quarter Window Louvers

                  SKU: VJR3Z63280B10CG

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Race Red Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  Mustang 2018-2019 Air Design® Ruby Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CC

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  Mustang Shelby GT350 2016-2020 Rear Spoiler Track Pack

                  SKU: GR3Z6344210BC

                  $670.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CF

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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