Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2020 Front Tow Hook Assembly

                  Mustang GT350 2015-2020 Front Tow Hook Assembly

                  SKU: M17954FA

                  $95.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  Mustang 2018-2023 Aeroskin Smoke Hood Deflector

                  SKU: VJR3Z16C900A

                  $79.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  Mustang M14 x 1.5 Black Lug Nut Wheel Kit

                  SKU: M1012MB

                  $57.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  SKU: M9680M50BA

                  $170.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Open Back Lug Nut Kit

                  Mustang 2015-2024 Open Back Lug Nut Kit

                  SKU: M1012N

                  $16.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD INTERIOR CLEANING KIT

                  FORD INTERIOR CLEANING KIT

                  SKU: MFPPCLEAN1

                  $40.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by May 8
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