Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  5.0/5.2L Pair of Aluminum Cam Cover

                  5.0/5.2L Pair of Aluminum Cam Cover

                  SKU: M6067M52S

                  $370.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350R Strut Tower Brace Kit

                  Mustang GT350R Strut Tower Brace Kit

                  SKU: M20201GT350

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Tire Pressure Gauge

                  Ford Performance by ARB Tire Pressure Gauge

                  SKU: M1830TP

                  $45.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  Mustang GT 2015-2023 Performance Matte Black Rear Wheel 19x9.5" Pack

                  SKU: M1007M1995B

                  $395.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2013 Super 8.8" Traction-Lok Differential

                  Mustang 2015-2013 Super 8.8" Traction-Lok Differential

                  SKU: M4204M

                  $260.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  Mustang 2018-2020 2.3L EcoBoost Balance Shaft Block-Off Plug

                  SKU: M602623BSBP

                  $28.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

                  Mustang 2005-2023 Matte Black Performance Pack Front Wheel 19x9"

                  SKU: M1007M199B

                  $425.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
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