Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  SKU: M120294V

                  $355.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  SKU: M6881M50

                  $75.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0/5.2L Coyote Water Pump Kit

                  5.0/5.2L Coyote Water Pump Kit

                  SKU: M8501M50A

                  $105.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Handling Pack Fastener Kit

                  Mustang 2005-2014 Handling Pack Fastener Kit

                  SKU: MFR3FASTENERS

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  5.0L Coyote Oil Pump Installation Kit

                  5.0L Coyote Oil Pump Installation Kit

                  SKU: M6600A50PKIT

                  $140.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  SKU: M9593MU52

                  $390.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

                  Mustang 2011-2014 Boss Intake Manifold/Coyote Engine Dress Up Kit

                  SKU: M9680BOSS

                  $270.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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