Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  Mustang 1996-2017 Flywheel Lightweight Billet 8 Bolt Modular-Coyote

                  SKU: M6375M50

                  $445.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance EZ-Up Tent Side Walls 10'

                  Ford Performance EZ-Up Tent Side Walls 10'

                  SKU: M1827W10A

                  $245.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  Mustang SVT 2007-2014 4V Ignition Coil Set

                  SKU: M120294V

                  $355.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  Mustang 2005-2014 52 LB/HR Fuel Injector Set

                  SKU: M9593MU52

                  $390.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2011-2014 X-Pipe

                  Mustang GT 2011-2014 X-Pipe

                  SKU: M5251MGTA

                  $315.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

                  Mustang 2011-2020 5.0L Coyote Lash Adjuster Assembly Kit

                  SKU: M6500M50

                  $415.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Performance Cooling Fan

                  Mustang 2005-2014 Performance Cooling Fan

                  SKU: M8C607MSVT

                  $405.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  SKU: M11000C50

                  $330.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

                  Mustang 2005-2020 Single Service Replacement Front Strut M-18000-A

                  SKU: M18001AF

                  $220.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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