Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Door Molding

                  Maverick 2022-2025 Air Design® Satin Black Door Molding

                  SKU: VNZ6Z1820049A

                  $329.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Modular Bedliner

                  Maverick 2022-2025 Modular Bedliner

                  SKU: NZ6Z9900038A

                  $495.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 TAG Cyber Orange 3C SnugTop Sport Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AG

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

                  SKU: VNZ6Z16A550D

                  $289.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Bed Divider Kit

                  Maverick 2022-2025 Bed Divider Kit

                  SKU: NZ6Z99286A72A

                  $325.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VNZ6Z7855100A

                  $779.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  Yakima Hitch Mounted Tilting Bike Carrier

                  Yakima Hitch Mounted Tilting Bike Carrier

                  SKU: VR2DZ7855100A

                  $939.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule OverCast Awning

                  Thule OverCast Awning

                  SKU: VKB3Z99000C38FB

                  $639.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
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