Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

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Number of Black commodities (1)

Number of Silver commodities (1)

Number of Thule commodities (5)

Number of Yakima commodities (1)

Number of Cargo commodities (4)

Number of Ladder Construction commodities (2)

Number of Tent commodities (2)

commodities in range $0 - $50 (2)

commodities in range $51 - $100 (1)

commodities in range $101 - $200 (2)

commodities in range $201 - $500 (1)

commodities in range $501 - Above (6)

6 results

rack Application:

Cargo

rack Application:

Ladder Construction

price Range:

$501 - Above

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Jul 28

Pickup: Free at Dealer

Add to Cart

Thule X-Large Rack Mounted Cargo Box

Thule X-Large Rack Mounted Cargo Box

SKU: VM1PZ7855100H

$799.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

$749.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Jul 28

Pickup: Free at Dealer

Add to Cart

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100B

$1,209.00

Shipping: Ships by Jul 28

Pickup: Free at Dealer

Add to Cart

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100A

$1,209.00

Shipping: Ships by Jul 28

Pickup: Free at Dealer

Add to Cart

1 - 6 of 6 results