Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2011-2025 17" Wheel Liners

                  Super Duty 2011-2025 17" Wheel Liners

                  SKU: VAC3Z1130A

                  $549.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  Thule Cargo Box Adaptor 16 and 17 CU Feet

                  SKU: VML3Z9955100F

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 19.5" 10 Lug Dual on 200MM Bolt with Air Max Kit, Set of 4

                  Super Duty 2011-2025 19.5" 10 Lug Dual on 200MM Bolt with Air Max Kit, Set of 4

                  SKU: VAC3Z1130B

                  $589.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  Super Duty 2023-2025 Bushwacker Black 4-Piece Fender Flare Kit Extend-A-Fender

                  SKU: VPC3Z16268C

                  $559.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Jun 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  SKU: VPC3Z9942528HD

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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