Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  SKU: VPC3Z99501A42E

                  $1,359.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528B

                  $69.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528HA

                  $99.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  SKU: VPC3Z99501A42K

                  $5,899.00+ $140.00 Installation

                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
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