Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Hood Deflector - Black

                  Super Duty 2017-2022 Hood Deflector - Black

                  SKU: HC3Z16C900C

                  $225.00

                  Console Vault Vehicle Safe for Full Floor Console

                  Console Vault Vehicle Safe for Full Floor Console

                  SKU: VFL3Z2806202A

                  $329.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  SKU: HC3Z2613300KA

                  $205.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  Super Duty 2017-2026 Sport Roll Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
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