Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Captain Seat Covers in Charcoal

                  Covercraft Front Captain Seat Covers in Charcoal

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                  $229.00

                  Shipping: Ships by May 8
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                  FORD TOTAL CARE CLEANING KIT

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                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  Sportz Truck Camping Tent for Styleside 6.5' Bed

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                  $319.00

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                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

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                  Ford Performance EZ-Up Tent Side Walls 10'

                  Ford Performance EZ-Up Tent Side Walls 10'

                  SKU: M1827W10A

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                  Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

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                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

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                  $940.00

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                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

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                  $170.00

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                  Super Duty 2023-2025 Tonneau/Bed Cover, Hard Folding Between the Rails Truck Bed Cover by RealTruck Advantage® For 6 3/4' Styleside Bed

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