Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

                  Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

                  SKU: FC3Z19H332BA

                  $295.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  SKU: BC3Z19A282A

                  $100.00

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  SKU: BC3Z19H282A

                  $500.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  SKU: CC3Z2813300AA

                  $100.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Molded Splash Guards Rear Pair w/ Lip Molding

                  Super Duty 2011-2016 Molded Splash Guards Rear Pair w/ Lip Molding

                  SKU: BC3Z16A550DB

                  $60.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $85.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
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