Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VML3Z25600D20FD

                  $399.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  Trailer Hitch 2 5/16" Ball 1 1/4" Shank

                  SKU: BC3Z19F503B

                  $35.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  2023-2025 Super Duty, Trailer Hitch Reducer Adaptor

                  SKU: HC3Z19H282A

                  $35.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  Super Duty 2023-2025 Air Design® Satin Black Hood Scoop

                  SKU: VPC3Z16C630A

                  $469.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  SKU: VML3Z2663812EC

                  $329.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad

                  Keyless Entry Keypad

                  SKU: SK4Z14A626A

                  $150.00

                  + $56.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  SKU: BL3Z19A282A

                  $35.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Jul 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  SKU: PC3Z16F099B

                  $200.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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