Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  SKU: VPC3Z13C788BA

                  $679.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2025 TruXedo Black Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42B

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 6.75' Bed

                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 6.75' Bed

                  SKU: VHC3Z99501A42T

                  $1,229.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VLC3Z99200A20A

                  $699.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Brown

                  Carhartt Front Captain's Chair Seat Covers in Brown

                  SKU: VFL3Z15600D20CB

                  $279.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42G

                  $2,299.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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