Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Tire Pressure Gauge

                  Ford Performance by ARB Tire Pressure Gauge

                  SKU: M1830TP

                  $45.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  Super Duty 2011-2025 5th Wheel 35,000 lbs. Hitch Kit For 8.0' Bed Only

                  SKU: PC3Z19D520B

                  $2,330.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

                  SKU: VKB3Z7855100AD

                  $709.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2012-2016 5th Wheel Gooseneck Hitch Prep Package

                  SKU: BC3Z5F057A

                  $710.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  SKU: M1007KS2008GBM

                  $1,440.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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