Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  Super Duty 2017-2022 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VKC3Z16C900A

                  $99.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004C

                  $239.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  SKU: HC3Z2613300BA

                  $205.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Vertical Mount Bed Cargo Net

                  Vertical Mount Bed Cargo Net

                  SKU: FL3Z99550A66A

                  $70.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  Super Duty 2017-2025 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189CH

                  $480.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VHC3Z25600D20F

                  $329.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance F-Series White/Red Windshield Banner

                  Ford Performance F-Series White/Red Windshield Banner

                  SKU: M1820WR

                  $65.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
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