Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  SKU: VFL3Z99000A64D

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  SKU: VRL3Z8A224A

                  $309.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  SKU: VPL3Z16A550D

                  $299.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  F-150 SuperCab 2021-2025 Black 3pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: ML3Z1813300AA

                  $205.00

                  Shipping: Ships by May 8
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                  Ford Trucks Roll-Up Tool Kit

                  Ford Trucks Roll-Up Tool Kit

                  SKU: VRL3Z17003A

                  $369.00

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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  SKU: VML3Z2663812M

                  $309.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Sportz Truck Camping Tent for Styleside 5.5' Bed

                  Sportz Truck Camping Tent for Styleside 5.5' Bed

                  SKU: VAC3Z99000C38A

                  $319.00

                  Shipping: Ships by May 8
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                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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