Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance F-Series White/Red Windshield Banner

                  Ford Performance F-Series White/Red Windshield Banner

                  SKU: M1820WR

                  $65.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Red Tow Hook Pair

                  F-150 2015-2023 Red Tow Hook Pair

                  SKU: M18954F15R

                  $150.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Track Mat

                  Ford Performance Track Mat

                  SKU: M1822A8

                  $55.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 - 2025 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $240.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007S2295SB

                  $410.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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