Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Hauling, towing, and off-roading.

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Accessories

color

brand

bed Size

rack Application

price Range

Ford Performance Rubber Trailer Hitch Receiver Cover

$20.00

Ford Truck/SUV Black and Chrome Wheel Center Cap Kit

$26.00

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

$6.00

Tailgate Bed Dust Seal

$29.00

F-150 2015-2025, Under Seat Ebony Cargo Organizer

$40.00

McGard Tailgate Lock

$29.00

Ford Performance Black Stainless Steel Marque Plate

$45.00

Ford Performance License Plate Frame-Black Stainless Steel

$40.00

Ford Performance License Single Plate

$15.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

Future Vehicles

Moving ahead to move you.

Get more with a Ford Account

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Accessories

color

brand

bed Size

rack Application

price Range

Ford Performance Rubber Trailer Hitch Receiver Cover

$20.00

Ford Truck/SUV Black and Chrome Wheel Center Cap Kit

$26.00

PISTON AND ROD KEYCHAIN FEATURING FORD OVAL

$6.00

Tailgate Bed Dust Seal

$29.00

F-150 2015-2025, Under Seat Ebony Cargo Organizer

$40.00

McGard Tailgate Lock

$29.00

Ford Performance Black Stainless Steel Marque Plate

$45.00

Ford Performance License Plate Frame-Black Stainless Steel

$40.00

Ford Performance License Single Plate

$15.00