Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Crew Cab 2015-2020 Covercraft Rear Seat Covers 60/40 in Carhartt Gravel

                  F-150 Crew Cab 2015-2020 Covercraft Rear Seat Covers 60/40 in Carhartt Gravel

                  SKU: VFL3Z2663812K

                  $329.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  SKU: VFL3Z9920000N

                  $699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049L

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  ARB Dual Portable Air Compressor

                  ARB Dual Portable Air Compressor

                  SKU: M1830DAC

                  $975.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  2021 -2024 Bronco Classic Script Fender Badge Kit - Matte Black

                  SKU: M1447BSMB

                  $60.00

                  Shipping: More inventory coming soon
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                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000A

                  $259.00

                  Shipping: More inventory coming soon
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                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by May 6
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