Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Bed Mat for Styleside
                  colorblack

                  F-150 2009-2014 Bed Mat for Styleside

                  SKU: 4L3Z99112A15AA

                  $190.00

                  -

                  $210.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  SKU: V9L3Z99501A42DA

                  $419.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $419.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  SKU: 2L1Z1A043AA

                  $70.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Lock Kit for Exposed Lugs

                  Chrome Plated Wheel Lock Kit for Exposed Lugs

                  SKU: 6L3Z1A043AA

                  $70.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  SKU: VAL3Z99000C38B

                  $319.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Rear Splash Guards w/ Lip Molding

                  F-150 2009-2014 Styleside Molded Rear Splash Guards w/ Lip Molding

                  SKU: 5L3Z16A550AAA

                  $60.00

                  Shipping: Ships by Jun 3
                  Pickup: Free at Dealer
                  Add to Cart
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