Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Genuine Ford Accessory,Thule

Genuine Ford Accessory,Thule

color

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rack Application

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Ford Perimeter Plus Vehicle Security System

$255.00

Explorer 2020-2025 Cargo Area Liner for Behind 3rd Row Seat

$170.00

Remote Start System 100 Series Key Fob

$375.00

Trailer Hitch Ball Mount 1 1/4" Class II

$30.00

Explorer 2011-2019 Cargo Area Liner

$130.00

Explorer 2016-2017 Trailer Hitch

$390.00

Remote Start System Bi-Directional Extra Key Fob

$110.00

Interior Light Kit

$315.00

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

$80.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Genuine Ford Accessory,Thule

Genuine Ford Accessory,Thule

color

brand

rack Application

price Range

Ford Perimeter Plus Vehicle Security System

$255.00

Explorer 2020-2025 Cargo Area Liner for Behind 3rd Row Seat

$170.00

Remote Start System 100 Series Key Fob

$375.00

Trailer Hitch Ball Mount 1 1/4" Class II

$30.00

Explorer 2011-2019 Cargo Area Liner

$130.00

Explorer 2016-2017 Trailer Hitch

$390.00

Remote Start System Bi-Directional Extra Key Fob

$110.00

Interior Light Kit

$315.00

Explorer 2011-2019 Trailer Hitch Wiring Harness w/ 4 Pin Connector

$80.00