Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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109 results

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NOCO GB-50 Battery Jump Start Pack

NOCO GB-50 Battery Jump Start Pack

SKU: VJL3Z10A765DS

$199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Escape 2024 Illuminated Keyless Entry Keypad

Escape 2024 Illuminated Keyless Entry Keypad

SKU: LJ6Z14A626AA

$185.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Trailer Hitch Ball Mount 1 1/4" Class II

Trailer Hitch Ball Mount 1 1/4" Class II

SKU: BL8Z19A282A

$30.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Escape 2009-2012 Black Cross Bars 2pc Set

Escape 2009-2012 Black Cross Bars 2pc Set

SKU: 9L8Z7855100AA

$150.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Cargo Area Liner

Escape 2013-2019 Cargo Area Liner

SKU: DJ5Z7811600BA

$130.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Escape 2013-2019 Thule Roof Mounted Cross Bar System

Escape 2013-2019 Thule Roof Mounted Cross Bar System

SKU: VCJ5Z7848016A

$769.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

SKU: VM1PZ19A164A

$29.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Remote Start System Bi-Directional Extra Key Fob

Remote Start System Bi-Directional Extra Key Fob

SKU: DL3Z15K601A

$110.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

SKU: BL8Z7813300AD

$140.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

...

64 - 72 of 109 results