Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2024 Trail Armor Rocker Panels

                  Bronco 4Dr 2021-2024 Trail Armor Rocker Panels

                  SKU: VM2DZ1613208A

                  $269.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  Yakima Eye Bolts for T-Slot Bar 2pc Set

                  SKU: VKB3Z99000A64A

                  $29.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  SKU: VM2DZ19A412B

                  $329.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  SKU: M4209538BF

                  $370.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" X 8.5" METHOD BRONZE SINGLE WHEEL

                  SKU: M1007M1785BR

                  $495.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $410.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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