Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  F-150 2024-2025 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VSL3Z16C900B

                  $119.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  SKU: R2TZ15A416C

                  $185.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2026 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2026 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Vinyl Retractable Top

                  SKU: VM2DZ54501C24C

                  $1,989.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door TrekTop Soft Twill Retractable Top

                  Bronco 2021-2025 4 Door TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ78501C25H

                  $2,779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Cargo Security Cover

                  Cargo Security Cover

                  SKU: DT4Z7845440AA

                  $190.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2019 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Transit 2015-2019 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VEK4Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2025 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $779.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
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