Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab 2017-2026 Black 5" Step Bars

                  Super Duty SuperCab 2017-2026 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Rear Bumper Protector

                  Edge 2019-2024 Rear Bumper Protector

                  SKU: KT4Z17B807A

                  $100.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412J

                  $509.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  Maverick 2022-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VNZ6Z7855100A

                  $779.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  SKU: LC3Z16A550AA

                  $110.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bull Accessories Retractable Black Bed Hooks

                  Bull Accessories Retractable Black Bed Hooks

                  SKU: VAC3Z99000A64A

                  $46.96

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Lastik Envelope Style Cargo Net

                  Lastik Envelope Style Cargo Net

                  SKU: VAA6Z54550A66A

                  $39.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00C

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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