Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  C-MAX 2013-2018 Rear Bumper Protector

                  C-MAX 2013-2018 Rear Bumper Protector

                  SKU: DM5Z17B807AA

                  $100.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Race Red Grille Lettering

                  Bronco 2021-2025 TufSkinz Race Red Grille Lettering

                  SKU: VN2DZ9942528AA

                  $49.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - L/H

                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - L/H

                  SKU: VPC3Z99425B64A

                  $529.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tri-Bar Stripes

                  Ranger 2024-2025 Tri-Bar Stripes

                  SKU: VR1WZ6320000B

                  $129.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2025 Black 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450FA

                  $580.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LED Work Light by Sound-Off Signal - Black Onyx Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal - Black Onyx Interior

                  SKU: VML3Z13C788BC

                  $659.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Black Onyx Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Black Onyx Interior

                  SKU: VRL3Z13C788AB

                  $649.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Thule HD Crossbar System

                  Explorer 2020-2025 Thule HD Crossbar System

                  SKU: VPL5Z7855100A

                  $589.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Stainless Steel Tailgate Trim

                  F-150 2021-2025 Stainless Steel Tailgate Trim

                  SKU: VML3Z99290D90A

                  $149.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
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