Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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brand

rack Application

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Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

$189.00

Napier Sportz Cove

$159.00

Escape 2022-2024 Coverking® NeoSupreme Front Seat Covers

$189.00

Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

$189.00

Mustang Mach-E 2021-2023 Coverking Neosupreme Front Seat Covers in Charcoal

$189.00

Yakima Rack Mounted Canoe Carrier

$199.00

Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

$189.00

Napier Sportz Cove

$159.00

Ranger 2019-2023 NeoSupreme Front Captain's Chair Seat Covers in Black

$189.00

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Accessories

Accessories

color

brand

rack Application

price Range

Mustang Mach-E 2024-2025 Coverking Neosupreme Front Seat Covers in Charcoal

$189.00

Napier Sportz Cove

$159.00

Escape 2022-2024 Coverking® NeoSupreme Front Seat Covers

$189.00

Maverick 2022-2025 Coverking Black Neosupreme Front Seat Covers

$189.00

Mustang Mach-E 2021-2023 Coverking Neosupreme Front Seat Covers in Charcoal

$189.00

Yakima Rack Mounted Canoe Carrier

$199.00

Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

$189.00

Napier Sportz Cove

$159.00

Ranger 2019-2023 NeoSupreme Front Captain's Chair Seat Covers in Black

$189.00