Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Accessories

color

brand

rack Application

price Range

Drop-In Bed Liner Upper Plug Kit

$20.00

Drop-In Bed Liner Lower Plug Kit

$20.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

$40.00

F-150 2011-2014 Remote Start Hood Switch Kit

$20.00

LED Anti-Theft Flasher Vehicle Security System

$15.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

$50.00

Flat Splash Guards Rear Pair

$35.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Accessories

color

brand

rack Application

price Range

Drop-In Bed Liner Upper Plug Kit

$20.00

Drop-In Bed Liner Lower Plug Kit

$20.00

Trailer Hitch 2 5/16" Ball 1" Shank

$35.00

Mustang 2015-2025 Low Gloss Black Center Caps w/ Pony Logo

$40.00

F-150 2011-2014 Remote Start Hood Switch Kit

$20.00

LED Anti-Theft Flasher Vehicle Security System

$15.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

$50.00

Flat Splash Guards Rear Pair

$35.00